Cookie Policy

This Cookie Policy explains how Flo Meridian Institute ("FMI", "we", "our" or "us") uses cookies and similar technologies when you visit our website or use our online services. By continuing to use our website, you consent to the use of cookies in accordance with this policy, unless you choose to disable them through your browser settings.

What are cookies?

Cookies are small text files placed on your computer, tablet, or mobile device when you visit a website. They help websites function properly, improve your browsing experience, and provide information that helps us understand how visitors use our site.

The cookies we actually use

Unlike many sites, we keep this simple and specific to what our platform actually does. We use only:

• Session cookie — keeps you signed in to the client portal while you navigate between pages.
• CSRF/XSRF token cookie — protects forms (login, payment, agreement signing) from cross-site request forgery attacks.

We do not use analytics cookies, advertising cookies, or third-party tracking cookies. We do not run remarketing or ad-targeting campaigns.

Cookies from third-party services

When you're redirected to a third-party service as part of using our site — for example Stripe's hosted checkout for payments, or Google/Zoom when booking a call — that service may set its own cookies under its own domain, governed by its own cookie policy, not ours.

Managing cookies

Most web browsers let you view, delete, or block cookies through their settings. Please note that blocking our session or CSRF cookies will prevent you from signing in to the client portal or submitting forms — they aren't optional extras, they're what makes those features work.

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in our website or the services we use. The latest version will always be available on this page.

Contact us

Questions about this policy can be sent to welcome@flomeridianinstitute.com.